Problem making accounts?

klebian · Post Post #0 (ISO) » Mon Apr 30, 2007 4:58 pm

I was telling some people on another forum to consider joining games here, and one person responded:

I would but every time I set up an account it makes it and then just doesn't work, so that is out for me

I remember there being a global announcement or something for this, but I couldn't find it; I hope I'm not posting this in the wrong place.

What should he do to activate his account?

Primate · Post Post #1 (ISO) » Mon Apr 30, 2007 5:28 pm

iirc, the normal stuff, then an admin has to manually ok it before it's usable

jeep · Post Post #2 (ISO) » Mon Apr 30, 2007 7:52 pm

They also have to put some text in the "note to admin" field... It says so in the registration process, but some people don't read things when they sign up.

And yes, they need to wait for activation, which I generally do several times per day and I think mith tries to do it occasionally too.

-JEEP

jagilki · Post Post #3 (ISO) » Thu Jul 05, 2007 11:52 pm

I've got a friend trying to join up, and the "note to admin" field no longer seems to be on the form. He's also getting this error.

We do not trust your reason we should believe you are not a bot, please try again.

DEBUG MODE

No reason we should believe.

Line : 741
File : usercp_register.php

jeep · Post Post #4 (ISO) » Fri Jul 06, 2007 5:33 am

My bad... It's back. I tried to simplify things and messed up.

-JEEP

Mr. Flay · Post Post #5 (ISO) » Fri Jul 06, 2007 2:51 pm

Check Talk:Main_Page#Help for a user having problems (possibly two different users)

::edit:: Oops, just saw the above.

Mr. Flay · Post Post #6 (ISO) » Fri Jul 06, 2007 4:38 pm

Actually, he says he's still having trouble. JEEP can you take a look? User says the name he's attempting to register is BigTrosk109.

jeep · Post Post #7 (ISO) » Fri Jul 06, 2007 5:39 pm

He's now active.

-JEEP

BigTrosk109 · Post Post #8 (ISO) » Sat Jul 07, 2007 4:07 am

Thank you.

Glork · Post Post #9 (ISO) » Sun Jul 08, 2007 10:17 am

I have a friend who is trying to register for MafiaScum, but he keeps getting the following error:

Could not select Administrators

DEBUG MODE

SQL Error : 2006 MySQL server has gone away

SELECT user_email, user_lang FROM phpbb_users WHERE user_level = 1

Line : 884

File : usercp_register.php

He said that he has tried several times and keeps getting the same error.

Help?

EDIT: Well, it seems to have worked for him now, but I'll leave this up, as the error may still be relevant. *shrug*

Mr. Flay · Post Post #10 (ISO) » Mon Jul 09, 2007 5:39 am

That's the same error BigTrosk was citing.

jeep · Post Post #11 (ISO) » Mon Jul 09, 2007 6:32 am

I wonder if this is why we aren't getting e-mails...

-JEEP

Zindaras · Post Post #12 (ISO) » Mon Jul 09, 2007 7:24 am

Sacred registered about a day ago, got an error, and her account hasn't been activated yet.

jeep · Post Post #13 (ISO) » Mon Jul 09, 2007 7:27 am

I've activated Sacred.

-JEEP

Mr. Flay · Post Post #14 (ISO) » Mon Jul 09, 2007 7:31 am

Similar problem: Talk:Don't_Panic#Account_Problem

jeep · Post Post #15 (ISO) » Mon Jul 09, 2007 9:00 am

Ath has been activated. Anyone know which of the others need to be activated and which are dups?

-JEEP

Atheous · Post Post #16 (ISO) » Mon Jul 09, 2007 12:02 pm

jeep wrote:Ath has been activated. Anyone know which of the others need to be activated and which are dups?

-JEEP

Thanks JEEP and Mr. Flay.

JEEP, "Atheo" is a dup.

Mr. Flay · Post Post #17 (ISO) » Tue Jul 10, 2007 3:56 pm

"Gumbo" appears to be having similar trouble: Talk:Don't_Panic#Me_too

jagilki · Post Post #18 (ISO) » Thu Jul 12, 2007 10:08 am

Leech (or leech) is having the same problem as is... Nelly632 Both people I know from another forum....

-edit-

add ChaosSilver to that list.

jeep · Post Post #19 (ISO) » Thu Jul 12, 2007 12:25 pm

All those listed here have been activated.

-JEEP

jeep · Post Post #20 (ISO) » Thu Jul 12, 2007 12:29 pm

So I just confirmed that the problem is NOT because of the code. The raw install of phpBB fails. The code from several months ago fails.

It has to be something related to either the database (unlikely, since the SQL works) or the hosting...

-JEEP

Leech · Post Post #21 (ISO) » Thu Jul 12, 2007 12:41 pm

Thanks for getting my account fixed.

Nelly632 · Post Post #22 (ISO) » Thu Jul 12, 2007 1:45 pm

Likewise thank you sir...

gumbo · Post Post #23 (ISO) » Thu Jul 12, 2007 1:53 pm

jeep wrote:So I just confirmed that the problem is NOT because of the code. The raw install of phpBB fails. The code from several months ago fails.

It has to be something related to either the database (unlikely, since the SQL works) or the hosting...

-JEEP

Weird, so the SQL works if you do that query itself, but doesn't work from the registration page? Are there any variables in the failed query that might be getting set weirdly?

And thanks for activating me!

jeep · Post Post #24 (ISO) » Thu Jul 12, 2007 3:33 pm

The error displays the exact SQL... it's losing connection to the SQL server. We also (coincidentally) got a new interface to the control panel... and they changed the bandwidth and disk space available for our plan... I'm pretty sure they just changed something. I'll play to see if I can make it work.

-JEEP